On your side
For your protection, whenever we speak to you over the phone, we will ask you some security questions. Please add these details to this form so that we can confirm your identity quickly.
Direct debit details
Don’t worry, we won’t ever charge you! We only require a few bank details so we can verify your identity and pass this onto the new supplier. We automatically select Direct Debit as the payment method for our customers, as suppliers often offer a discount for paying in this way.